by editor | Nov 1, 2016 | Excellence, Governance, People
Meeting the expectations of our clients and service users is so important, but what happens when you know you can’t, and have to manage their expectations to a new reality? I write this on a Sunday afternoon flight returning from a weeks holiday in Lanzarote. We...
by editor | Mar 21, 2015 | Excellence, Governance, News
As we come toward the end of the financial year, I thought it would be helpful to remind you of a few things that your charity needs to be thinking of in preparation for some changes that are coming in. 1. Year End Accounts All charities and churches, registered or...
by editor | Feb 27, 2015 | Excellence, Governance, People
I read an interesting article recently about a large, well known charity in the UK. This charity has grown hugely over the last few years, helped by the fact that it has been awarded millions of pounds from the UK government towards its work as well as from other...
by editor | Nov 28, 2014 | Excellence, Governance, People
A couple of nights ago, to celebrate their 80th birthdays this year, we took my parents to see the Lion King musical. As I watched the superb performance, I saw a picture of what can happen in our organisations if we aren’t careful. For those that don’t know the...
by editor | Aug 27, 2014 | Excellence, People, Personal values
On our holiday this summer, I was watching my daughter enjoying a drive on a go-karting track. Unfortunately, after the first lap, she was stuck behind a lad who seemed quite happy trundling along at a reasonable pace – but not happy to let others experience...
